Privacy Policy

Effective Date: 01 January 2025
Last Updated: 16 December 2025

This Privacy Policy explains how DIMRAJ Traders (“Company”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal information when you visit, interact with, or make a purchase from https://dimrajtraders.com (the “Site”).

We are committed to safeguarding your privacy and processing personal data lawfully, fairly, and transparently in accordance with applicable data protection laws, including but not limited to:

  • India’s Digital Personal Data Protection Act (DPDP Act)
  • The General Data Protection Regulation (GDPR)
  • The California Consumer Privacy Act (CCPA/CPRA)

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller and Business Identity

Data Controller:
DIMRAJ Traders is the data controller responsible for determining how and why your personal data is processed.

Business Information:
Business Name: DIMRAJ Traders
Country of Operation: India
Website: https://dimrajtraders.com

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Website visitors
  • Customers and purchasers
  • Users who contact us through email, forms, or support channels

This policy does not apply to third-party websites or services that may be linked from our Site. We encourage you to review their privacy policies separately.

3. Categories of Personal Information We Collect

A. Device, Browser, and Usage Information

When you access the Site, we automatically collect certain technical and usage-related information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time zone and approximate location
  • Pages viewed, products clicked, and browsing behavior
  • Referring URLs and search queries
  • Cookies and similar tracking technologies

Purpose:

  • Website functionality and performance optimization
  • Fraud detection and security monitoring
  • Analytics and usage insights

B. Order and Transaction Information

When you place or attempt to place an order, we collect information necessary to fulfill contractual obligations, including:

  • Full name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Order details, invoices, and purchase history

Payment Processing:
Payments are processed securely by third-party payment processors such as PayPal. We do not store or have access to complete credit or debit card numbers.

C. Voluntarily Provided Information

We collect information that you choose to provide, including:

  • Customer support communications
  • Contact form submissions
  • Product reviews and feedback
  • Responses to surveys, promotions, or inquiries

4. Legal Basis for Processing Personal Data

We process personal data only where a lawful basis exists, including:

  • Contractual Necessity: To process orders, payments, shipping, and customer support
  • Consent: For marketing communications and optional cookies
  • Legitimate Interest: For fraud prevention, analytics, security, and service improvement
  • Legal Obligation: To comply with tax, accounting, or regulatory requirements

5. How We Use Personal Information

Your personal data may be used to:

  • Process and fulfill orders
  • Communicate order status and service updates
  • Provide customer support
  • Improve website performance and usability
  • Detect and prevent fraud or unauthorized access
  • Send marketing communications (only with consent)
  • Comply with legal and regulatory obligations

We do not use personal data for purposes incompatible with those described above.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and site performance.

Types of Cookies Used:

  • Strictly Necessary Cookies: Essential for core site functions such as checkout and security
  • Performance and Analytics Cookies: Used to understand visitor behavior and improve functionality
  • Marketing Cookies: Used for advertising and remarketing, where applicable

You can manage cookie preferences via your browser settings or our cookie consent banner. Disabling cookies may limit certain features of the Site.

7. Sharing and Disclosure of Personal Information

We share personal information only when necessary and with trusted parties, including:

Sale of Personal Information

We do not sell, rent, lease, or trade your personal information.

8. International Data Transfers

As a business serving customers globally, your personal data may be transferred to and processed in countries outside your jurisdiction, including where our service providers operate.

We ensure appropriate safeguards are implemented to protect personal data in accordance with applicable data protection laws.

9. Data Retention

We retain personal data only for as long as necessary to fulfill legal, contractual, and operational purposes.

  • Order and transaction data is retained for a minimum of 3 years
  • Data may be retained longer where required by law
  • Data is securely deleted or anonymized when no longer required

10. Data Security Measures

We implement appropriate technical and organizational safeguards to protect personal data, including:

  • Secure HTTPS connections
  • Encryption of sensitive data
  • Restricted internal access to personal information
  • Regular review of security practices

While no online system can guarantee absolute security, we take reasonable measures to reduce risks and protect your data.

11. User Rights and Choices

Depending on your location, you may have the right to:

  • Access personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of personal data
  • Object to certain processing activities
  • Withdraw consent at any time
  • Request data portability

Requests can be made using the contact information below. We respond within legally required timeframes.

12. Children’s Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If such data is identified, it will be promptly deleted.

13. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations. Updates will be posted on this page with a revised “Last Updated” date.

15. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

DIMRAJ Traders
Email: ceo@dimrajtraders.com
Numbers: +91 98998 59299
Physical Address: 2958, Second Floor, Arya Pura, Roshan Ara Road, Delhi – 110007
Country: India
Website: https://dimrajtraders.com